FAQ August 31 2015
FREQUENTLY ASKED QUESTIONS
1. Can God-Driven-help me with the planning of my entire event?
Yes! We can help in planning all aspects of your event from concept to completion to ensure outstanding success.
2. Does God-Driven-Designs only specialize in corporate meetings and events?
We handle a variety of events for our clients such as meetings, corporate events, retreats, conventions, trade shows, revivals, website designs, party planning and ministry related events. We cover everything from intimate gatherings to conferences.
3. Can God-Driven-Designs assist me with coming up with a budget?
Yes, we can help you establish a budget for your event and work within that budget. We take the time-consuming, labor-intensive details of planning off your desk so you can focus on your priorities.
4. What if this is my first time calling in or emailing and aside from being a little nervous about new technology, I'm just not sure what I need but I know I need products for my business, event or church?
That's what we're here for. Start with a call or email to us and check out our store so you can familiarize yourself with our samples, products, features and services. Rest assured we will walk you through everything you need from conception to completion. Because we are familiar with working with new churches and start-up businesses, we can explain what we know or refer you to someone if it's something we don't handle or don't have the answers to, i.e., if you might need an intellectual property rights attorney for a design, patent or trademark, or if you need a vendor's license or special permit.
5. What if we are already in the process of planning our event?
Not a problem! In addition to being able to handle all aspects of your event, we also offer our services on an individual basis, depending on where you need the assistance. We can even create a custom package tailored to your specific needs.
6. Can God-Driven-Designs assist me with the marketing and promotion of my event?
Yes, we can help you with creating event marketing materials as well as sourcing promotional products and corporate gifts to leave a lasting impression on your attendees. Consider us an extension of your marketing team!
7. Can God-Driven-Designs work with my team, church or staff on the planning of our event?
Yes, we can coordinate with all parties involved to produce more effective meetings, events and products that yield consistent results.
8. How does God-Driven-Designs charge for services?
Depending on the type of event and your budget, we charge either a flat fee or a fee based on the scope of services. No budget is too big or small and we will help in any way we can.
9. I've ordered products from your store. When should I expect them to arrive?
General Orders: Typically, orders are processed and mailed via USPS with a tracking number that we will provide to you. For orders that are in stock or smaller orders, these usually ship in 2-3 days. You can generally expect to receive larger items and custom made items in about 2-3 weeks. See below for more information.
Custom Made Orders: These may take a minimum of 2 weeks. For budget conscious shoppers who are buying products that are not time-sensitive, we can utilize a cheaper shipping option. For this, please allow 2-3 weeks for your order, but if it's a custom made item that you don't mind waiting for please allow up to 4 weeks and we will send it the cheapest way through USPS with a tracking number. If you need a RUSH order, for a higher shipping surcharge, we can place a RUSH on your custom made order. We make no guarantees with the post office delivering items on time, but will do our best with the tracking number.
Time Sensitive Orders: This option cannot include any custom made products which take longer to process. We can ship overnight for an additional surcharge and will send a tracking number, but we don't recommend waiting until the last minute as we cannot control mail carrier delays or weather related issues and will not be held responsible for delays in your shipment. Again, please note: We cannot ship custom made orders overnight if they include your own designs, images and logos. If you need a RUSH order and we have relevant or similar items in stock, for an additional surcharge, we may be able to ship overnight or 2-day depending on the items, size of the order, etc.
If you're unsure, contact us first to receive an accurate estimate and time frame.
10. Why God-Driven-Designs?
Our goal is to ensure that we offer the best products, develop the best features and extend the best services to suit your needs, fit your budget and reach your target audience. Please feel free to contact us with any questions or for a free evaluation at (860) 689-PRAY or ContactGodDrivenDesigns@gmail.com.
Should you have any additional questions, or need help in placing your order, just let us know!
